Last Updated: 06/02/2020
When we use the term "personal information", we mean information that can be used to identify you.
References to "you" or "your" means the person accessing the Site or using our Services.
WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT
Payrix provides secure online and mobile digital payment processing services to businesses so that they can sell their products. The personal information Payrix collects depends on how you are using our Site and Services. We collect information about you directly from you and automatically through your use of our Site and Services.
Information We Collect Directly from You
Individuals typically interface with Payrix as one or more of the following: as a visitor to our Site, as a merchant customer, as a business partner and via other communication methods, as explained further below.
Information We Collect Automatically from You; Cookies
Whenever you visit or interact with our Site, we, as well as our service providers, may use assorted technologies that automatically or passively collect information about how our Site is accessed and used. We refer to this information as "traffic data." Traffic data may include browser type, device type used to access the Services (i.e., computer or mobile device), unique number assigned to identify such device, operating system, application version, click path taken through our Site, your use of features on our Site, and other usage information. We collect information about searches and the information you download or access. This information helps us manage, improve and customize our Site. Traffic data is generally non-identifying, but if we associate it with you as an identifiable person, we will treat it as personal information.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Site page, the information you previously provided can be retrieved, so you can easily use the features that you customized.
Cookies further allow us to present to you the information that will most likely appeal to you based on your activity and preferences. You can refuse to accept the cookies we use by adjusting your browser settings. However, if you block all cookies, you may not be able to access certain features or functionality of our Site. You can find out more about how to manage cookies at www.allaboutcookies.org/manage-cookies.
Information We Receive from Other Sources
In addition to information we collect from you, we may receive your personal information from our service providers, such as companies that manage risk and fraud or market the Services, merchants, payment processors and banking partners, such as card networks and payment processors, credit bureaus, financial institutions, such as banks, and from third parties that you have permitted to release to us. We may receive information about you from publicly available sources, such as from social media platforms like LinkedIn.
HOW WE USE YOUR INFORMATION
In general, we use your personal information to accomplish our business and commercial purposes, including for marketing, transactional purposes, or to otherwise enhance our business practices and our services to you. More specifically, we may use your personal information:
HOW WE SHARE INFORMATION
We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business. We reserve the right to disclose any personal information as needed if that information is requested by law enforcement agencies or if we are required to do so by law, treaty, regulation, subpoena, court order, or by a government entity. We also may disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating any agreement with us.
DO-NOT-TRACK REQUEST; THIRD PARTY TRACKING
Unless your browser settings are configured to make your online activities and information about your online activities (such as traffic data as described above) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser only sends us a "do not track" message and does not otherwise screen you from tracking without any action on our part. To learn more about browser tracking signals and "Do Not Track", please visit http://allaboutdnt.org. Third parties, other than our vendors (such as our website analytics provider), do not have authorization from us to track which websites you visited prior to and after visiting our Site. Please note, however, that we cannot control third party tracking and there may be some third party tracking that occurs without our knowledge or consent.
SECURITY & DATA RETENTION
We will retain your personal information for as long as is necessary for purposes for which it was collected. The precise period will depend on the reason why it was collected. Those periods are also based on the requirements of applicable laws, applicable legal and regulatory requirements and periods relating to the commencement of legal actions.
Opt-Out: If you receive any promotional email communication from us, you will be given the option to "unsubscribe" from receiving further email communications from us at any time. Your option not to receive promotional and marketing material will not preclude us from corresponding with you, by email or otherwise, regarding your existing or past business relationships with us, and will not preclude us from accessing and viewing your personal information in the course of maintaining and improving the Services.
Our Site and the Services may collect transaction information about children under the age of 18. This information includes name, address, debit and credit card numbers.
NOTICE TO RESIDENTS OF COUNTRIES OUTSIDE OF THE UNITED STATES
CALIFORNIA PRIVACY RIGHTS
How We Collect and Use Personal Information
Your Rights and How to Exercise Them
California residents have certain rights under the CCPA. Those rights may only apply in certain circumstances and may be subject to limitations or exceptions. A summary of those rights is provided below as well as information on how to exercise your rights. Please note that we will require certain identifying information about you as necessary for us to verify your request in accordance with applicable law.
To submit a request to exercise any of the rights described above, you may contact Payrix via one of the methods listed in "Contact Us" section below. If you are a Merchant Customer, please direct your requests directly to the merchant with whom you made the transaction.
You can exercise these rights yourself or you can designate an authorized agent to make a request on your behalf. Your authorized agent must be able to demonstrate authority to act on your behalf as further instructed when submitting a verifiable request on your behalf.
Disclosure of Personal Information